Inn Hostels Granada

F.A.Q

RESERVATIONS:

HOW CAN I CANCEL MY RESERVATION?

YOU CAN CANCEL YOUR RESERVATION WITH 24H OF ADVANCE TO THE CHECK IN TIME (CHECK IN TIME) THROUGH THE RESERVE CONFIRMATION E-MAIL YOU RECEIVE, LESS THAN SPECIAL PERIODS AS A HOLY WEEK, FAIR OR OTHER SPECIAL PERIODS, IN ANY EVENT YOU DO NOT HESITATE PLEASE CONTACT US.

WHAT ARE YOUR CONDITIONS OF CANCELLATION AND REFUND?

WE ARE FLEXIBLE FOR YOU TO ENJOY THE MAXIMUM OF YOUR HOLIDAYS:

UP TO 24H BEFORE THE ARRIVAL DAY (14:00) YOU CAN CANCEL YOUR RESERVATION WITH US, LESS THAN IN SPECIAL PERIODS AS A HOLY WEEK OR OTHER SPECIAL PERIODS, DO NOT HESITATE TO CONTACT US.

CAN I MODIFY MY RESERVATION?

CLEAR! ALWAYS AND WHEN NOT TO BE WITHIN THE 24 HOURS PRIOR TO THE DAY OF THE STAY TO BE MODIFIED, AND ALWAYS AND WHEN YOU ARE NOT WITHIN SPECIAL PERIODS (WHOSE CONDITIONS WILL BE SPECIFIED).

AVAILABLE DISCOUNT CODES?

ONCE YOU ARRIVE TO THE HOSTEL FOR THE FIRST TIME WE WILL GIVE YOU A 10% DISCOUNT CODE FOR YOUR NEXT STAY IN ANY OF OUR HOSTELS OR OF THE HOSTELS WITH WHICH WE COLLABORATE IN SPAIN AND PORTUGAL (CODE NOT APPLICABLE IN THE CITY IN WHICH IT IS RECEIVED ).

CAN I MAKE A RESERVATION IF I DO NOT HAVE A CREDIT CARD?

NO BANK RESERVATION WITHOUT CREDIT CARD IS POSSIBLE. IT IS TO GUARANTEE YOUR RESERVATION! YOU WILL PAY DIRECTLY IN THE HOSTEL (EXCEPT SPECIAL PERIODS)

CAN I PAY MY ROOM IN CASH?

CLEAR! IF ON THE ARRIVAL AT THE HOSTEL YOU WANT TO PAY IN CASH, THERE IS NO PROBLEM.

I HAVE NOT RECEIVED ANY CONFIRMATION FROM MY RESERVATION. WHAT SHOULD I DO?

IF YOU HAVE NOT RECEIVED ANY RESERVE CONFIRMATION PAST 30 MINUTES HAD BEEN CARRIED OUT, PLEASE CONTACT US, WE WILL CHECK YOUR RESERVATION, AND WE WILL RETURN YOU TO SEND.

HOW CAN I MAKE A RESERVATION FOR A GROUP?

IF YOU HAVE A BIG GROUP AND YOU ARE INTERESTED IN ACCOMMODATING WITH US, SEND US A REQUEST BY MAIL SPECIFYING THE DATES, THE NUMBER OF PEOPLE AND NIGHTS, AND THE PURPOSE OF THE TRIP, AND IF WE CAN TAKE THE REQUEST, WE WILL MAKE YOU AN OFFER ADAPTED TO YOUR NEEDS .

CAN I BE SURE THAT THE SAME ROOM WILL BE ASSIGNED TO ALL MY FRIENDS?

FOR COURTESY, WE MUST PUT ALL THE PEOPLE OF THE SAME RESERVE TOGETHER IN THE SAME ROOM. BUT ON DATES WHERE THERE IS A LOT OF OCCUPATION, IT MAY BE THE CASE THAT WE HAVE TO SEPARATE THE PEOPLE. WE ARE ALWAYS OUTSTANDING AND TRY TO LOCATE THE GUESTS OF THE SAME RESERVE TOGETHER.

CAN YOU STAY IN THE HOSTEL UNDER 18 YEARS OLD?

IF THE CHILDREN ARE ACCOMPANIED BY A CLOSE FAMILY (PARENTS OR HERMAN @ S) OLDER, YES. OR WITH PREVIOUS AUTHORIZATION OF PARENTS OR GUARDIANS.

CHECK-IN & CHECK-OUT:

FROM WHAT TIME CAN I OCCUPY MY ROOM AND AT WHAT TIME DO I HAVE TO LEAVE IT?

THE CHECK IN IS AFTER 2PM IN THE AFTERNOON, AND THE CHECK OUT IS UNTIL 11PM IN THE MIDDLE. YOU HAVE TIME TO REST!

CAN I GET THROUGH THE NIGHT?

OF COURSE WE HAVE RECEPTION 24 HOURS.

CAN I LEAVE MY BAGGAGE IN CONSIGNA BEFORE AND AFTER CHECK-IN?

YOU CAN LEAVE YOUR SUITCASES WITH US IN CONSIGNA IF YOU ARRIVE BEFORE CHECK IN AND AFTER CHECK OUT.

CAN YOU ENTER THE HOSTEL AT NIGHT?

YES, THE CUSTOMER HAS THE KEY OF THE MAIN DOOR OF THE HOSTEL, AND CAN ARRIVE AT NIGHT. DO NOT WORRY THEM, WE HAVE SURVEILLANCE CAMERAS.

HOW MUCH CAN YOU CONTACT ME WITH THE HOSTEL?

AT ANY TIME, WE ARE 24 HOURS AND EVERYTHING BY TELEPHONE, EMAIL, SKYPE OR WHATSAPP

HOW MUCH DOES IT EXPECT TO LEAVE THE ROOM LATER?

IF YOU ARE OF THOSE WHO LIKE TO MUCH LONG SLEEP, WE HAVE AN OPTION FOR YOU TO LEAVE LATER AFTER 11.00: PAYING 5.00 € EXTRA, YOU CAN STAY UNTIL 13.00! QUESTION TO RECEIPT BY THE LATE CHECK OUT OPTION.

HOW LONG CAN I LEAVE MY STORE LUGGAGE AT THE HOSTEL?

YOU CAN LEAVE YOUR SUITCASES WITH US UNTIL 23.00

HOW CAN I GET TO THE HOSTEL?

FROM THE AIRPORT:

CALL THE AIRPORT-GRANADA BUS (ALSA) THAT TAKES 45 MINUTES APPROXIMATELY IN ARRIVING AT THE CONGRESS PALACE, LAST STOP OF THE LINE. ONCE IN THE CONGRESS PALACE WE MUST TAKE SAN ANTÓN STREET IN DIRECTION TO THE RIVER AND CROSSING THE BRIDGE. AFTER 3 MINUTES WALKING APPROXIMATELY WE MUST TURN LEFT NEAR THE SAN ANTÓN STREET, THEN WE TURN THE FIRST TO THE RIGHT AND IN JUST 30 METERS YOU WILL SEE THE ENTRANCE OF OUR HOSTEL GRANADA INN, SITUATED EXACTLY IN THE STREET PADRE ALCOVER Nº10.

THE SECOND CHOICE IS TO GET A TAXI FROM THE SAME AIRPORT THAT COSTS € 25 FIXED TARIFF.

FROM THE BUS STATION:

AT THE SAME DOOR OF THE BUS STATION TAKES THE 33 BUS LINE TO THE DARRO SIDE STOP (20 MINUTES APPROXIMATELY) LOCATED NEXT TO THE ENGLISH COURT (COMMERCIAL CENTER). When you get off the bus, go in the right direction to turn on the first street that leads to the left. CONTINUE THROUGH THIS STREET AND THEN TAKE THE SECOND STREET TO THE RIGHT, FROM HERE YOU CAN SEE THE POSTER OF OUR HOSTEL GRANADA INN IN RED COLOR.

YOU CAN ALSO BE TAKING A TAXI INDICATING OUR ADDRESS, STREET FATHER ALCOVER, Nº10, THAT WILL COST APPROXIMATELY 15 €

FROM THE TRAIN STATION:

WHEN LEAVING THE STATION YOU MUST WALK ON THE STREET IN FRONT OF THE STATION, AVDA. ANDALUCES, UNTIL YOU ARRIVE TO A LARGER WIDE AND WIDE WAY, AVDA. OF THE CONSTITUTION. IN THIS YOU SHOULD TURN TO THE RIGHT AND WALK UP TO 50 METERS UNTIL YOU HAVE A BUS STOP IN WHICH YOU SHOULD TAKE THE NUMBER 4 LINE  TO THE STOP OF THE DARRO SITUATED NEXT TO THE ENGLISH COURT. When you get off the bus, go in the right direction to turn on the first street that leads to the left. CONTINUE THROUGH THIS STREET AND THEN TAKE THE SECOND STREET TO THE RIGHT, FROM HERE YOU CAN SEE THE POSTER OF OUR HOSTEL GRANADA INN IN RED COLOR.

ANOTHER GOOD OPTION IS TO CATCH A TAXI GIVING YOU THE ADDRESS OF OUR HOSTEL, STREET FATHER ALCOVER Nº10, THE PRICE WILL RESTORE € 10.

HOSTEL SERVICES:

ARE HAIR DRYERS AVAILABLE?

YES, HOW WE WANT OUR CUSTOMERS TO BE ALWAYS BEAUTIFUL, WE HAVE HAIR DRYERS, PLEASE RECEIVE IT, AND RETURN IT WHEN YOU HAVE FINISHED USING IT TO BE MORE BEAUTIFUL.

ARE TOWELS IN ALL ROOMS?

WE DO NOT INCLUDE TOWELS IN THE ROOMS, BUT YOU CAN RENT THEM IN THE RECEPTION FOR A SYMBOLIC PRICE OF € 1. ONLY INCLUDED IN THE APARTMENTS AND PRIVATE ROOMS.

ARE INDIVIDUAL OR DOUBLE BEDS?

IN THE SHARED ROOMS THE BEDS ARE INDIVIDUAL, AND IN THE APARTMENTS AS SOON AS PRIVATE AS SHARED DOUBLE AND INDIVIDUAL.

DO YOU ACCEPT DOMESTIC ANIMALS IN YOUR HOSTELS?

NO, WE DO NOT ACCEPT PET.

CAN I ASK FOR A DELIVERY IN THE HOSTEL?

DEPENDING ON THE TYPE OF DELIVERY, IF

DO YOU PROVIDE BED CLOTHES?

YES, BED CLOTHES COME INCLUDED

CAN I BRING GUESTS THAT DO NOT STAY IN THE HOSTEL?

YES, YOU CAN BRING GUESTS, BUT ONLY UNTIL 11PM OF THE NIGHT

HAVE YOU LAUNDRY? HOW MUCH?

WE HAVE A WASHING MACHINE AND A DRYER, WITH A COST OF € 4 AND € 3 RESPECTIVELY, WITH SOAP AND SOFTENER INCLUDED

DO YOU HAVE BOXES AVAILABLE? HOW MUCH DOES IT COST TO USE?

WE HAVE BOXES IN THE ROOMS, AND ARE FREE, BUT YOU MUST BRING YOUR OWN CANDADO, OR BUY IT ON THE MACHINE NEXT TO THE DOOR OF THE KITCHEN.

CAN I BUY A TRAVEL ADAPTER?

NO, BUT WE HAVE IN RECEPTION.

CELEBRATING SOCIAL AND BUSINESS EVENTS?

NO EXTERNAL EVENTS ARE HELD IN THE HOSTEL

HOW MUCH DOES IT COST THE BREAKFAST?

IT'S INCLUDED

DO YOU HAVE A KITCHEN TO PREPARE MY OWN FOOD?

YES, WE HAVE A PRETTY KITCHEN EQUIPPED SO THAT YOU CAN FEEL LIKE HOME

CAN I BRING MY OWN FOOD AND DRINK TO THE HOSTEL?

OF COURSE YES

HOW CAN I APPLY FOR A JOB IN SEVILLA INN?

SIMPLY CONTACT US THROUGH THE FORM OR EMAIL

HOW CAN I CONTACT YOUR COMPANY?

BY PHONE OR THROUGH EMAIL, SKYPE OR FACEBOOK.

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